Privacy Policy

Last Updated: 3/31/26 

Erica’s Pristine Touch (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. 

1. Information We Collect 

We may collect the following types of information: 

A. Information You Provide Directly 

Name 

Email address 

Phone number 

Service address 

Booking details 

Messages sent through contact forms or job applications 

B. Automatically Collected Information 

When you visit our website, certain information may be collected automatically, such as: IP address 

Browser type 

Device information 

Pages visited 

Cookies and similar tracking technologies 

2. How We Use Your Information We use your information to: 

Provide and manage cleaning services 

Schedule appointments and communicate with you 

Respond to inquiries or customer support requests 

Process job applications 

Improve our website and services 

Send updates, confirmations, or service reminders 

Maintain business records and comply with legal requirements 

3. Sharing Your Information 

We do not sell your personal information. 

We may share information with: 

Service providers who help operate our business (e.g., payment processors, scheduling tools, email services) 

Legal authorities if required to comply with laws or protect our rights 

Employees or contractors who need the information to perform services 

All third parties are required to protect your information and use it only for the services they provide. 

4. Cookies & Tracking Technologies Our website may use cookies to: 

Improve user experience 

Analyze website traffic 

Remember your preferences 

You can disable cookies in your browser settings, but some features may not work properly. 

5. Data Security 

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure. 

6. Your Rights 

Depending on your location, you may have the right to: 

Access the personal information we hold about you 

Request corrections 

Request deletion 

Opt out of marketing communications 

To make a request, contact us using the information below. 

7. Children’s Privacy 

Our website and services are not intended for children under 18. We do not knowingly collect information from children. 

8. Links to Third-Party Websites 

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites. 

9. Changes to This Policy 

We may update this Privacy Policy from time to time. The “Last Updated” date will reflect the most recent changes. 

10. Contact Us 

If you have questions about this Privacy Policy or your personal information, you can contact us at: 

Erica’s Pristine Touch Email: DebraCarter@ericaspristinetouch.onmicrosoft.com Phone: 678-357-2737  Website: www.ericaspristinetouch.com